TOP GRADE WRITERS aims at issuing satisfactory and original work done by our capable and skilled writers. There is no possibility of low quality work that does not satisfy our customers. Additionally, we greatly persuade you to ask for the work’s revision at least ones prior to demanding for a refund. Minor changes in the work may be done thus perfecting it to your gratification. This revision is free so you can ask for it devoid of much deliberation. In the unlikely instance that you are not pleased, we have a friendly refund strategy for our clients. This repayment can only result from the following situations:
- If your writer fails to meet deadlines yet you had provided all the necessary details or sources in time.
- If the client detects plagiarism on the final work
- If low quality final paper is delivered
- If delivered order is not proofread or revised where necessary
- If you have regularly tried to be in touch with our customer support center using available channels like chat, e-mails, phone calls or even texts within a period of 24 hours with no response
If any of the mentioned instances happen, always feel free to contact our client assistant center to claim for a full or partial refund. It is essential to note that the full refund means 90 percent of your total order payment. This refund will only be affirmed after 1 week of completing the order. Once your refund request is confirmed by our Quality Assurance Department, you should get the refunded money within 10-15 days. Conversely, if you fail to state the type of refund, the Quality Assurance Department decides on the fairest take.
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